9 ways to fix your retention

9 ways to fix your retention
1. First, run a number of tests for your next potential traffic channel with a tiny budget to fix your retention. Only after that, invest the whole budget.

2. Make your visitors feel and see the truth of your promise, the real benefit (= the AHA moment) faster.

3. Get their email and create a drip campaign filled with valuable content + send event-based notifications.

4. Use all sorts of notifications (SMS, push notifications, chatbots, etc.) to reactivate your audience.

5. When people leave, ask them why. Fix the reasons.

6. Make your loyal customers feel appreciated by giving them tiny gifts, saying “Thank you” to them, sharing exclusive stuff, or running exclusive events.

7. Increase the value you deliver through your product: add absent important features or remove the ones that aren’t used.

8. Build your community, make your customers feel they belong to, and are part of, something special that follows a mission or the values they share.

9. Make your customers happy by giving them more than they expect through your outstanding customer support, awesome documentation, etc.

Source: www.quicksprout.com

Kudos Corner

Hey @channel , do I even need to tell you what time it is?! I know you’ve been waiting for this all week! :celebrate:This week’s Kudos Corner is dedicated to Squirrly SEO:squirrel::chipmunk:If you want to talk about a proactive partner, you have to talk about the Squirrly squad. This team is on :clap::skin-tone-3:top :clap::skin-tone-3: of :clap::skin-tone-3: it :clap::skin-tone-3:The Squirrly team has been impressive from the very start of their campaign. Their slack communication is on point :point_up::skin-tone-3:, they’ve provided in-depth and personal responses to every Sumo-ling on the deal page, and their positive attitudes have never wavered! The passion that they have for their product really stands out, it’s easy to see why so many Sumo-lings are giving them 5 tacos.Seriously, if you want to get some great inspiration for how to respond to Sumo-lings, I highly recommend checking out the Squirrly SEO deal page. You can check them out here: https://appsumo.com/squirrly-seo/:point_left:Here are a couple of examples of the many shout outs the Squirrly SEO team has received from our community:I saw the offer, double stacked, set it up and within minutes knew why I’d lost my ranking and better yet, knew why my competitors were doing better. A week and a bit later I’m now back in the top 3 on organic results and saved thousands!This is the type of deal that makes it so rewarding to be a Sumo-ling.Congrats on your awesomeness @florin_squirrly@Calin Vingan and @Irina Pogor_Squirrly:sunglasses::clap:Who’s going to be next?! :thinking_face: See you next week and keep crushin’ it! :smiley::fire:21:muscle::muscle::skin-tone-5:11:tacoparrot:9:squirrel:5:heart:8:+1:4

florin_squirrly11:10 PM
wow, thank you! It’s sure been amazing to be on AppSumo and the Sumo-lings have offered us an incredible welcome.Overjoyed seeing this here. As the hero Mercy from OverWatch says: https://youtu.be/A_5l43OVlSM?t=331  It’s nice to be appreciated.:heart:511:12

big thanks to @Kelly_AppSumo_CommunityManager and the rest of the AppSumo team for preparing us and holding our hands through the whole process. It’s easy when you’ve got great partners.:taco:1